Wednesday, April 10, 2019

By Carl Reed


In the world of business, outsourcing has become a common practice due to its economical nature. It makes it possible for firms to handle products and services that it cannot handle in-house and allocates it to a third-party. However, there are disadvantages associated with it just like any other business strategy. Outsourcing contract manufacturing serviceshas many other cons although the most outcry is usually on poor quality.

One of the disadvantages that are popularly known by many is the poor quality of service delivery from the tasks they perform. The external service provider also has other clients so their attention is divided and they do not have enough time to perform the tasks. If the expert is on a deadline they will focus on handling the functions on time rather than the processes they will use which result in very low-quality services. Delay also comes in handy.

Poor quality may result in legal actions taken against your firm for compromising on quality. This is because your organization owns the rights to the products and services provided by the third-party vendor so you take all the responsibilities. The reputation of your company is tarnished so you will have to work on cleaning the image despite the vendor making corrections on the mistakes made.

The project affected if the communication mode is ineffective mostly when there is a language barrier. Hiring a third-party provider from a foreign country is likely to bring out communication issues and as a result, problems are likely to occur. The outsourced professional may have an accent that you or your workers may not understand. The final results end up being frustrating.

Employees and the public usually have an opinion regarding any business strategy you implement within your firm. Hiring an external workforce often employees perceive it as a threat to their jobs because they have a mindset that they will be laid-off. Consumers are also affected directly and thus have a negative opinion towards outsourcing. When hiring a third-party be cautious how you go about the whole process.

There are laws that are set in regard to handling security and legal compliance issues. Ensure the third-party provider complies with the law in its processes. They should have a secure security system that is set up because at some point you will share your confidential information. The security system ensures your data is well protected without the possibility of any breach for personal gain.

Most firms end up laying off its employees after outsourcing. Since a firm is getting some of its functions performed externally then they will need to reduce the number of its workers. Even though some employees are left they will always have that fear of being laid off since they have a negative attitude toward their employer. Their productivity is greatly affected and they end up producing low-quality services with delays.

Firms also experience instability from hiring an external workforce. At times the hired external provider may not be in a position to meet your business needs due to limited resources. When they are in such a state they often close down their businesses leaving the company disappointed. To ensure outsourcing will work you should weigh down the benefits against the disadvantages. If the benefit is more then consider outsourcing to make use of your money.




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