Nothing much happens at the reception! Well, not really! Most of what happens inside the offices will be determined by the impression clients get at the reception. As a brand, you have to think of reception desks Austin and the entire area as much as you think about all the other areas. What should you consider when designing the reception? Here are a few tips.
Use the area to make a statement about your brand. Receptions are the first encounters people have with your business. They begin judging whether they will get value or not once they step into the area. If they are not impressed, they begin to have second thoughts about your business. If they are impressed, they gain confidence and give you more business.
Provide space for your reception. Clients should not feel as though they are walking into a hole. It should also not be cluttered with electronics and chairs. Provide enough space to walk for workers and clients alike. The space provided will be determined by the number of clients you expect. If it is one at a time, queuing should be considered. Based on the time they spend waiting, provide seats.
The lounge should be well lit. People will be walking into this area from outside where there is bright light. Light makes conversations easy and entertaining. If one feels like walking into a hole, his or her mood will be sunken and definitely not good for business.
Comfort is mandatory at reception areas. Make the visitor to feel welcome and in a public place. There are several ways of providing comfort, including keeping distance between visitors instead of cramming them on one place. Provide seats that are comfortable and something to occupy their time instead of awkward silence.
Allow for privacy during conversations with the receptionist. There should be no room for shouting either from the visitor or the receptionist. This means that they must come as close as possible. It makes the visitor to feel like his issues are being addressed in a humane manner. If you must have a glass separating the receptionist and the visitor, ensure that it is slated to facilitate communication.
Think about your receptionist. While the area is designed with the client in mind, the receptionist will be collecting parcels, talking to clients, entering details and liaising with staff in the office. Think about confidentiality of the electronics like computers and phones. Make it easy for your receptionist to work for hours without feeling fatigue or boredom. Remember that his or her comfort will determine how well your clients are served.
Quality installations are important when setting up receptions. The area receives a lot of traffic, most of which you cannot control. They will lean on the table and place objects on it. If they are of poor quality, they will break easily and always disrupt customer service as they are being repaired. The most captivating receptions are those that are customized to suit your brand.
Use the area to make a statement about your brand. Receptions are the first encounters people have with your business. They begin judging whether they will get value or not once they step into the area. If they are not impressed, they begin to have second thoughts about your business. If they are impressed, they gain confidence and give you more business.
Provide space for your reception. Clients should not feel as though they are walking into a hole. It should also not be cluttered with electronics and chairs. Provide enough space to walk for workers and clients alike. The space provided will be determined by the number of clients you expect. If it is one at a time, queuing should be considered. Based on the time they spend waiting, provide seats.
The lounge should be well lit. People will be walking into this area from outside where there is bright light. Light makes conversations easy and entertaining. If one feels like walking into a hole, his or her mood will be sunken and definitely not good for business.
Comfort is mandatory at reception areas. Make the visitor to feel welcome and in a public place. There are several ways of providing comfort, including keeping distance between visitors instead of cramming them on one place. Provide seats that are comfortable and something to occupy their time instead of awkward silence.
Allow for privacy during conversations with the receptionist. There should be no room for shouting either from the visitor or the receptionist. This means that they must come as close as possible. It makes the visitor to feel like his issues are being addressed in a humane manner. If you must have a glass separating the receptionist and the visitor, ensure that it is slated to facilitate communication.
Think about your receptionist. While the area is designed with the client in mind, the receptionist will be collecting parcels, talking to clients, entering details and liaising with staff in the office. Think about confidentiality of the electronics like computers and phones. Make it easy for your receptionist to work for hours without feeling fatigue or boredom. Remember that his or her comfort will determine how well your clients are served.
Quality installations are important when setting up receptions. The area receives a lot of traffic, most of which you cannot control. They will lean on the table and place objects on it. If they are of poor quality, they will break easily and always disrupt customer service as they are being repaired. The most captivating receptions are those that are customized to suit your brand.
About the Author:
When office workers are interested in buying smart reception desks Austin is a good place to start. Find here all the best workstations at your disposal by clicking on the link http://www.smartbuydesk.com/product-category/desks-workstations.
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