Monday, October 17, 2016

By Stephen Bennett


Freight forwarding operations are demanding and dynamic as well, in various ways.This means that the moment you opt to go out seeking a prospective freight forwarding service provider, you will need to be very specific on certain attributes that are expected to ensure the success of your operations.This article will help you to know more about choosing a good freight forwarder.

First, you need to establish whether a particular source of forwarding services is a member of any other trade associations or other similar networks. The reason is that before they can become members of such associations they will need to fulfill certain requirements, and once they are absorbed, it means that they are competent and have the financial capacity to handle your business.

The hospitality that they exude concerning customer service is of the essence and if they handle you well, will be ready to listen and go an extra mile to fulfill your needs; this will be the right provider to deal with because it is an assurance of better working relations in future.

Researching on what goes into forwarding operations regarding the terms and conditions, treaties and any regulations that may be in place in the industry is necessary.This will help you realize what your obligations will be and those of the forwarding organization so you can know beforehand what to expect. As a result, you will avoid any misunderstandings between your business and the specific provider of these services when operations commence.

Affiliation to trade associations or shipment services networks is an important aspect to note as well.Providers of these services cannot be members of such unless they are qualified, are trustworthy and have displayed integrity in their operations. It also indicates that they have a solid financial base, giving you the confidence to deal with them.

Get to know if they are members of any freight forwarding networks or trade association. Being a member of a trustworthy forwarding association will require integrity, operational efficiency, and financial strength among others. If the freight forwarders are members of such associations, the chances are that they will be able to handle your consignment with diligence and care. It is also an indication that they have the right financial strength. Remember not all freight forwarders offer legitimate cargo forwarding networks.

The size of the business may be considered another aspect worth factoring in, but you may be surprised to find a small business that uses a big forwarding company and vice versa.It all depends on the nature of your industry and what is best for it other than the volume of business you expect to transact over time.

Remember that the size of your company is not the single greatest determinant of whether a certain service provider will be able to handle your business or not.But on the contrary, you may need to engage a small cargo forwarder if your business is small or vice versa due to various dynamics as discussed herein.Hence, you have an obligation to determine who will be the best one based on these factors.




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