Wednesday, September 27, 2017

By Mary Russell


As more and more businesses enter the global market place, competition intensifies. Only those organizations that offer superior products and services, backed by superior customer service, can hope to do well. To do this require sophisticated communication systems that will allow employees to stay in touch with their clients at all times. When searching for superior business communications solutions New Jersey organizations often find the answer with VoIP.

VoIP systems has shown tremendous growth and is indeed on route to conquer the communication market. These systems offer communication facilities that make use of existing internet platforms. VoIP is flexible, easy to use and highly reliable. Apart from their obvious use as communications systems, they can also be used for training purposes because they can incorporate a wide variety of multi media.

Large companies spend a lot of money on their telecommunication systems. It is no wonder then that the massive savings promised by VoIP is the firs thing that attracted their attention. In fact, many reputable companies have reported that they immediately saved more than half their previous communication cost. However, many new clients quickly realize that the savings the achieve is just one of many benefits of moving to VoIP.

The main restricting feature of traditional PABX systems is the fact that people could only use the system if they are physically present at the extension allocated to them. This is a serious drawback because it means that employees cannot communicate effectively if they are away from their work stations. With VoIP it simply does not matter where the user of the system is. He is always within reach and the system is always available.

VoIP users simply love the fact that they can use a wide variety of devices to use the system. Smart phones, tablets and computers can be used and users are not limited to use a specific device all the time. All the data of every user is synchronized in is available to him at all times, regardless of the device he is using at any specific time.

People have grown used to features such as call holding, call transferring, voice mail and even conference calls. With VoIP they still enjoy all these features, but also many more productivity enhancing features. VoIP offers voice to email, email to fax, fax to email, video conference facility and even the ability to transmit data to other devices. These features help organizations to offer their clients highly professional personal service.

Maintenance is another area where VoIP clients save. Traditional PABX systems required a separate installation at every site or branch while VoIP is installed centrally and hosted on the servers of the service provider. This means that there is no need to service multiple hardware installations and there is also no need to appoint a full time operator at each site or branch.

VoIP offers cutting edge communication technology. Only those organizations that embrace advanced productivity enhancing technology can hope to thrive in the modern, highly competitive environment. Some experts even think that fixed line communications systems are fast heading for total oblivion.




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