Customers have always been of much importance to any business. This applies to dredging companies whereby they ensure a strong and effective relationship is maintained between them and the clients. This means that they maintain their commitment therefore meeting the client both needs and expectations. In order to attract more and more customers they offer after sale services to customers. Quality however is their sole purpose in the business. The services offered wholly include engineering expertise, dredge operator training and equipment maintenance. Guiding customers to the right direction is their bases.
Most of these companies have the automation department that designs custom packages that can possible be added to a dredge. There are several types of dredge automation systems which include; production meter, slurry control, flow meter, GPS systems, auto flow control, data transferring as well as auto swing control. These automation packages are offered in order to boost control, remote data aces and other custom designs desired.
The operations in the field by these enterprises represent critical linkage to the firms and their customers. The field operators disbursed by different enterprises are the only groups to interact with clients face to face once the sale has been made. By consulting a reliable company, the operators are ever ready and willing to get you back on track and keep you running.
These field operators in addition offer maintenance training, dredge moves, dredge retrofits, as well as its fitness surveys. Onsite surveys on equipment are very important as it helps in upgrades and improvements which increases an individual throughput. With the vast technological advancement and economic challenges every single dollar counts.
Training is offered by operators to other substitute firms desiring to train their employees regardless of owning a dredge or not. The operators use a variety of ways to carry out a program ensuring they fulfill individual needs. The firms offer a two day training course at the facilities to new dredge purchasers. During the training the company caters for personnel lodging and transportation to the facilities.
Depending on the customer needs, the training agenda can be changed from being a standard format. Questions are allowed during the training and are adequately addressed. In addition there is one day classroom style training by an operator at the client location. This is as well not charged in terms of travel expenses, car rental, meals and airfare. Mostly, the onsite training is performed together with addition field services. They include start up and testing so as to eliminate duplicate travels by other personnel from the company.
Before the dredge is launched testing and troubleshooting, carrying out onsite classroom training should be carried out. What follows is standard training and this is done while onboard in the new dredge. The companies offer in addition one day classroom operator training especially for growing companies who are willing to offer their personnel the chance to learn how to operate the dredge.
To be able to access the best of these companies, one need to do thorough research on the available firms. This may include going through the reviews on different websites of these firms. This is because most of the people commenting were once clients and they give their own views on the company.
Most of these companies have the automation department that designs custom packages that can possible be added to a dredge. There are several types of dredge automation systems which include; production meter, slurry control, flow meter, GPS systems, auto flow control, data transferring as well as auto swing control. These automation packages are offered in order to boost control, remote data aces and other custom designs desired.
The operations in the field by these enterprises represent critical linkage to the firms and their customers. The field operators disbursed by different enterprises are the only groups to interact with clients face to face once the sale has been made. By consulting a reliable company, the operators are ever ready and willing to get you back on track and keep you running.
These field operators in addition offer maintenance training, dredge moves, dredge retrofits, as well as its fitness surveys. Onsite surveys on equipment are very important as it helps in upgrades and improvements which increases an individual throughput. With the vast technological advancement and economic challenges every single dollar counts.
Training is offered by operators to other substitute firms desiring to train their employees regardless of owning a dredge or not. The operators use a variety of ways to carry out a program ensuring they fulfill individual needs. The firms offer a two day training course at the facilities to new dredge purchasers. During the training the company caters for personnel lodging and transportation to the facilities.
Depending on the customer needs, the training agenda can be changed from being a standard format. Questions are allowed during the training and are adequately addressed. In addition there is one day classroom style training by an operator at the client location. This is as well not charged in terms of travel expenses, car rental, meals and airfare. Mostly, the onsite training is performed together with addition field services. They include start up and testing so as to eliminate duplicate travels by other personnel from the company.
Before the dredge is launched testing and troubleshooting, carrying out onsite classroom training should be carried out. What follows is standard training and this is done while onboard in the new dredge. The companies offer in addition one day classroom operator training especially for growing companies who are willing to offer their personnel the chance to learn how to operate the dredge.
To be able to access the best of these companies, one need to do thorough research on the available firms. This may include going through the reviews on different websites of these firms. This is because most of the people commenting were once clients and they give their own views on the company.
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